Please note that all purchases at GachaShop are final and non-refundable due to the nature of our products and content exclusivity. By making a purchase, you acknowledge and accept our no refund policy.
For pre-orders, cancellations will incur a 15% restocking fee. To request a cancellation, please contact us at support@gachashop.co. While we will make every effort to accommodate your request, we cannot guarantee cancellation.